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Telecom & IT MSP · Since 2009

IT, Telecom and Technology solutions to accelerate your company's growth

NuvoGrupo connects your company to the best telecom, cloud, voice, marketing and tracking solutions in Brazil, with consultative service, intelligent comparison and a focus on results.

3,808+
Projects Delivered
2,722+
Customers Served
16 years
of Experience
Explore
About NuvoGrupo

The MSP that simplifies your IT

NuvoGrupo was born to solve a real problem: companies losing time and money buying and managing technology services. We are the link between you and the best solutions on the market.

What is an MSP?

An MSP (Managed Service Provider) is an outsourced company that takes over the daily, ongoing responsibilities of monitoring and maintaining a range of tasks and functions for another company — its customer. The MSP and the customer are normally bound by a contract with a standardized service level agreement that defines expectations and quality metrics for the services delivered.

A technology company acting as consultant and integrator

With more than 16 years of accumulated experience in telecom, cloud and technology, NuvoGrupo understands the pain of modern companies. Our specialized MSP model lets you reach multiple suppliers through a single contract, cutting costs, paperwork and rework.

We act as your strategic IT partner: we handle comparison, negotiation, deployment and management of the services — while you focus on what really matters: growing your business.

Consultative service
Provider comparison
Post-deployment management
Dedicated technical support
Centralized solutions
Focus on cost-effectiveness
NuvoGrupo
Technology Group
Active Projects3,808+
Customer Satisfaction98%
Service Uptime99.9%

Nationwide presence in Brazil · Av. Paulista, São Paulo

Mission

To deliver technology solutions that drive our customers' growth, focused on efficiency, cost-effectiveness and operational excellence.

Vision

To be a benchmark for innovation and excellence in the technology and telecommunications market, transforming how companies buy and manage IT services.

Values

Commitment to every customer, continuous innovation, fast delivery and solutions with the best cost-effectiveness on the market.

What Sets Us Apart

Why choose NuvoGrupo?

We bring everything a modern company needs in technology and telecom together in a single strategic partner.

Specialization by Vertical

Each company in the group is a specialist in its own field. Telecom, cloud, marketing, tracking — all at an advanced level.

Tailored Approach

Solutions 100% adapted to the customer's goal and budget. No off-the-shelf package — every project is unique.

Integrated Solutions

Telecom, cloud, voice, marketing and tracking from a single partner. Fewer vendors, more efficiency.

Free Quotes

We compare and negotiate with multiple providers at no extra cost to you. Best terms guaranteed.

Management and Follow-up

Full support from negotiation through deployment and operation. You are never left alone at any stage.

Technical and Administrative Support

Ongoing assistance, proactive monitoring and fast problem resolution. Your IT always up and running.

Group Brands

Specialized verticals for every need

Each brand in the group is a specialist company in its field, with dedicated teams and tailor-made solutions.

NuvoMarketingDigital Agency

A marketing agency with complete solutions to automate, scale and convert. From paid traffic to multichannel customer service.

Automation and ChatbotsPaid Traffic (Google/Meta)Email MarketingIVR and Multichannel SupportWeb DevelopmentGoogle Business ProfileWeb Scraping and Mailing
NuvoCloudCloud & Infrastructure

High-performance cloud infrastructure. VPS, bare metal, storage and web servers with guaranteed availability.

VPS and CloudBare MetalWeb ServersStorageDedicated InfrastructureCloud BackupCDN and DNS
NuvoTrackTracking & IoT

Complete vehicle, fleet and IoT tracking solution. White-label platform for resellers and fleet managers.

Vehicle TrackingFleet ManagementAsset TrackingIoT and M2MWhite-label PlatformSIM and ConnectivityReports and Alerts

Telecom & IT MSP

Core Business

The heart of NuvoGrupo. We handle the search, quoting, comparison and negotiation with the best carriers and providers in Brazil — at no extra cost to your company. Ideal for contracting dedicated links, MPLS, SD-WAN, SIP and much more.

Request a Quote
For companies with a dedicated link

Your carrier owes you SLA credit you have never claimed.

Every dedicated-link carrier has an SLA clause requiring a discount on the invoice whenever the circuit goes down. Most customers never claim it. NuvoGrupo monitors the circuit, opens the ticket in ≤5 min, times the outage and claims the credit automatically.

≤ 5 min
Time to open the ticket
30 min
Contractual grace period
100%
Monthly credit ceiling
3 years
Claim window
For internet service providers (ISPs)

Your AI answers the subscriber, reaches the modem and fixes it on its own.

It chats on WhatsApp, identifies the subscriber via HubSoft/IXC/SGP/MK-Auth, checks the signal on the OLT, reaches the CPE over TR-069 and runs a reboot, PPPoE kick or Wi-Fi channel change. 60% of tickets resolved with no human, in ≤2 min, 24/7.

≥ 60%
Tickets resolved without a human
≤ 2 min
Average subscriber MTTR
24/7
Support with no on-call shift
Multi
OLT vendors supported
Our Numbers

Results that speak for themselves

More than a decade connecting companies to the best technology solutions, with consistency and proven results.

0+
Projects Delivered
Successful deployments across Brazil
0+
Customers Served
Companies that trust NuvoGrupo
0 years
of Experience
In IT, Telecom and digital solutions
Testimonials

What our customers say

Companies across different industries trust NuvoGrupo to power their technology infrastructure.

The sales experience was flawless. The account manager showed goodwill, attention, respect and transparency throughout the whole process. Professionalism and dedication to the customer.

C
Cristiano Ferreira
7CF Soluções e Comércio

Always attentive and competent. NuvoGrupo's support makes a difference in our day-to-day operation. A solid partnership.

J
José Alloha
SiaNet Company Brasil

Great conversation, excellent service. They secured the best terms for our dedicated link.

C
Cesar
TecolNet Telecom

You are excellent. Proud to be a customer. Truly consultative service, always with the best options.

J
Juan
Solar Comunicações

Fast, practical service. The team understands what an ISP needs and delivers tailor-made solutions.

P
Paulo Garcia
Provedor ISP

Great service. They negotiated a dedicated link with excellent terms for our operation.

S
Sandro Oliveira
Sandro Oliveira Nunes Telecom

Very professional team. They negotiated a 2 Gbps link with the best terms on the market for our region.

D
Darlan Araújo
Contrei Telecomunicações

Excellent service. NuvoGrupo helped us find the right carrier for our needs in Valença, Bahia.

A
Alexandre Araujo
ClickNetSpeed

Great service. Always ready to help and resolve any issue quickly.

H
Helton
SuaNeet Telecom

Quality service. NuvoGrupo delivered exactly what it promised for our 2 Gbps dedicated link.

J
Joelson Varejão
Pentágono Telecom
98%
Customer Satisfaction
94%
Contract Renewal
99.9%
SLA Met
87
Average NPS
Coverage & Partners

We integrate the leading carriers in Brazil

As a connectivity broker, we negotiate and operate over the backbone of Brazil's largest carriers and providers — you get the best delivery for each address, with no lock-in to a single network.

39
Partner Carriers
10,314
Cities Covered
26
States Served
30,590
POPs Available
Tier 1 carriersRegional providersNational backbonesNeutral fiber networksInternational carriersFiber last mileIP transitTier 1 carriersRegional providersNational backbonesNeutral fiber networksInternational carriersFiber last mileIP transit
MPLS & SD-WANDedicated fiber opticsRadio & satelliteCloud carriersIXPs & peeringData centersInternational linksMPLS & SD-WANDedicated fiber opticsRadio & satelliteCloud carriersIXPs & peeringData centersInternational links

Our partner network spans national and international carriers and keeps growing — always ensuring more options, better routes and exclusive commercial terms for each customer.

NOC — Last Reading

Internet destinations in real time

green <10ms · amber <100ms · red >100ms

Full Dashboard
80+
Monitored Customers
24/7
NOC Active
99.9%
Guaranteed Uptime
~2ms
Average NOC Latency (BR)
FAQ

Frequently asked questions

Clear up your main questions about NuvoGrupo and our solutions.

Ready to start?

Transform your IT with the right partner

Talk to our specialists today and find out how NuvoGrupo can cut your costs, centralize your services and speed up your operation.

(11) 5242-5122contato@nuvogrupo.com.brReply within 24 business hours
(11) 92083-6965